Deal Flow
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Transaction tear sheetData as of Nov 7, 2026
M&A · Tech · Services-Computer Processing & Data Preparation

Investor Group led by Hellman & Friedman and Permira to acquire Zendesk, Inc.

Announced Jun 24, 2022 · Closed Nov 22, 2022

Deal value$10.20BEV $10.33B
Premium34.0%To unaffected price
EV / Adj. EBITDA—7.2x EV / Revenue
ConsiderationAll cash$77.50 per share

Transaction

Acquirer
Investor Group led by Hellman & Friedman and Permira
Target
Zendesk, Inc. (ZEN)
Buyer type
Private equity
Offer price per share
$77.50
Enterprise value
$10.33B
Status
Closed Nov 22, 2022

Deal protections

Break fee (target pays)
$254M · 2.5%
Reverse fee (buyer pays)
$610M · 6.0%
Go-shop
—
Financing
No financing condition

Advisors

To the acquirer
Morgan Stanley
To the target
Qatalyst, Goldman Sachs
Qatalyst fee
$15.0M
Goldman Sachs fee
$10.2M

Sector context · Tech

Comparable deals
71 in the prior 24 months
Premium
34.0% vs. 33.0% sector median
EV / Adj. EBITDA
Sector median 17.8x
Break fee
2.5% vs. 3.0% sector median

Timeline

  1. AnnouncedJun 24, 2022
  2. Proxy filedJul 25, 2022
  3. Definitive proxyAug 8, 2022
  4. Shareholder voteSep 19, 2022
  5. ClosedNov 22, 2022

Valuation · fairness opinions

Discounted cash flowQatalyst$58.27$96.42
Discounted cash flowQatalyst$47.29$91.92
Discounted cash flowQatalyst$71.56$142.65
Precedent transactionsQatalyst$73.58$144.03
Discounted cash flowGoldman Sachs$66.00$116.00
Discounted cash flowGoldman Sachs$64.00$124.00
Discounted cash flowGoldman Sachs$58.00$119.00
Precedent transactionsGoldman Sachs$98.00$186.00
Precedent transactionsGoldman Sachs$70.00$90.00
Offer $77.50

Implied value per Zendesk, Inc. share by analysis, from Qatalyst and Goldman Sachs.

Sources
  • 8-K (EX-99.1) · Jun 24, 2022
  • DEFA14A · Jun 24, 2022
  • 8-K · Jun 24, 2022

Adj. EBITDA is operating income + D&A + impairment, restructuring, deal costs and stock compensation, less any large gain on a sale, last twelve months, from the target's filings. Calculated by Castle, so it can differ from a bank's adjusted figure.

Prepared with Castle from public SEC EDGAR filings. Figures are extracted automatically; verify against the source documents. Not investment advice.